Resume
Experience
2021 - Present
FRONT DESK/SECURITY
Touchmark at all Saints
Sioux Falls, SD
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Enrich lives each day by warmly welcoming and directing all incoming visitors and guests
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Answering a multi-line phone
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A “go-to” person for residents, guests, and team members who have questions or need assistance
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Locking doors to ensure the security of the facility
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Printing, faxing, and making copies when needed
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Tracking packages in an excel spreadsheet once they arrive from various carriers and delivering them to the resident or team member that they belong to
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Daily email communications
2018 - 2020
ACCOUNT MANAGER/BOOKKEEPER
Popplers Music
Sioux Falls, SD
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Performing accounts receivable billings
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Preparing financial statements and balancing daily
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Data entry for rental lease agreements
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Collections for rental lease agreements not paid
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Credit card processing and applying payments to accounts
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Assisting customers with billing and statement questions
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Filing and scanning documents
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Going to the bank a couple times a week
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Counting the cash register each morning
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Payroll once every two weeks
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Conducting a tax report and processing each month
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Past due phone calls made to customers
2017 - 2018
OFFICE ASSISTANT
Slumberland Furniture
Sioux Falls, SD
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Performed general clerical work: answered phones, took messages, processed finalizing and financing paperwork, filing, mailed letters
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Helped sales with anything they needed
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Assisted customers with payments and paperwork
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Light cleaning and dusting
2013 - 2014
WAITRESS
Roadhouse Cafe
Watertown, SD
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Waited on tables and answered phones for takeout orders
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Cleaned the tables, coffee pots, and refilled dressings each day
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Took payments and counted down the register at the end of the night
Education
2023 - 2025
UNIVERSITY OF SIOUX FALLS
Bachelor of Arts
Business Administration
Certificate
Social Media Marketing
Sioux Falls, SD
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Critical thinking skills for complex business scenarios
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Real-world experience in a variety of challenges faced by businesses today
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Strong communication skills and sense of perspective and context
2015 - 2017
SOUTHEAST TECHNICAL INSTITUTE
Associate of Applied Science
Accounting
Sioux Falls, SD
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Analyzed and interpreted financial information, prepared financial statements, conducted audits
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Designed accounting systems, learned how to write business letters and memos, prepared special business and financial studies, prepared forecasts and budgets
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Learned tax services, knowledge of accounts payable and receivable
Certificates & Licenses
2021 - Present
INSURANCE LICENSE
Resident Producer,
Property & Casualty
South Dakota
2024 - Present
HUBSPOT
Email Marketing Certified
Online
Professional skillset
Verbal and Written Communication
Detail-Oriented
Organized
Independent
Languages
English (native)